Last updated: 11-Jun-2023
Collection of User Data
At CargoCrafter, we may collect certain data from our users in order to provide and improve our services. The data collected may include personally identifiable information (PII) such as: – Name – Email address – Phone number – Address – Other relevant information necessary to fulfill our services
We collect this data directly from users when they interact with our platform, such as during account registration, submitting orders, making payments, and through any forms or communications provided on our website.
Storing and Protecting User Data
We take the security of user data seriously and have implemented appropriate measures to safeguard it from unauthorized access, disclosure, alteration, and destruction. All user data we collect is held securely with industry-standard encryption and stored on secure servers. User passwords are also stored in encrypted form, and we do not have access to view them. We restrict access to user data to authorized personnel only, who are required to uphold strict confidentiality.
Usage of User Data
We use the collected user data to provide and improve our services to users, as well as for the following purposes: – Personalizing user experiences – Sending relevant notifications and updates – Processing orders and transactions – Communicating with users for support and service-related matters – Complying with legal obligations, including international data protection regulations
You have the right to request access to the personal data we hold about you. Upon receiving such a request, we will provide you with a copy of the data we process about you, as well as additional information, such as the purposes of the processing and third parties involved.
If the personal data we hold about you is inaccurate or incomplete, you have the right to request its correction or completion. We will make every effort to promptly correct any inaccuracies and keep your information up to date.
You can request the deletion of your personal data if any of the following grounds apply: – The data is no longer necessary for the purposes for which it was collected. – You withdraw your consent upon which the processing is based, and there is no other legal ground for processing your data. – You object to the processing for legitimate reasons, and there are no overriding legitimate grounds for the processing. – The data has been unlawfully processed. – The data must be deleted to comply with a legal obligation.
Objection to Processing
You have the right to object, on grounds relating to your particular situation, to the processing of your personal data. Where you object, we shall no longer process the data unless we demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms.
Data Security Measures
We employ various security measures to protect user data, safeguarding it from unauthorized access, improper use, or alteration. These measures include: – Regularly updating system and software infrastructure – Conducting regular security assessments and audits – Providing secure communication channels – Implementing strict internal data access controls – Training employees on data protection best practices
Despite these measures, no transmission of data over the internet or electronic storage can be guaranteed to be 100% secure. Therefore, while we strive to protect user data, we cannot guarantee or warrant its absolute security.
Third-Party Data Sharing
We do not share user data with third parties, except in the following circumstances: – With your explicit consent – When required by law or legal process – To comply with a valid subpoena, court order, or other legal obligation
Additionally, we may share user data with service providers that help us operate our business and provide our services. These service providers are contractually obligated to utilize appropriate security measures and to process user data only as instructed by CargoCrafter.